Timeless Lessons from Quality Is Free by Philip Crosby
Timeless Lessons from Quality Is Free by Philip Crosby Quality means conformance to requirements: quality is not about luxury or perfection, but about meeting clearly defined requirements The System of Quality Is Prevention: Don’t inspect quality into a product; embed quality into processes from the beginning. The Performance Standard Is Zero Defects: Zero Defects is […]
Key Lessons from Atomic Habits
Key Lessons from Atomic Habits by James Clear • Small changes make a big difference o Tiny improvements (1% better each day) compound overtime into massive results. • Focus on systems, not goals o Goals are the outcomes you want; systems are the processes that lead to those results. Sustainable success comes from building effective […]
Leadership Principles: Lessons from Extreme Ownership
Leadership Principles: Lessons from Extreme Ownership By Jocko Willink & Leif Babin ________________________________________ 1. Extreme Ownership As a leader, I accept total responsibility for outcomes—successes and failures alike. I do not cast blame. I own the mission, the plan, and the performance of my team. ________________________________________ 2. No Bad Teams, Only Bad Leaders I recognize […]
The Speed of Trust
The Speed of Trust by Stephen M.R. Covey highlights the critical role that trust plays in both personal and organizational success. Trust is a measurable, learnable competency that significantly accelerates relationships and results. Here are seven key lessons from the book: ________________________________________ 1. Trust Always Affects Two Outcomes: Speed and Cost When trust goes down, […]
10 Key Lessons from Team of Teams by General Stanley McChrystal
10 Key Lessons from Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal 1. Complexity Requires Adaptability Traditional hierarchical structures are too rigid for today’s fast-paced and unpredictable environments. Organizations must adapt quickly, like biological ecosystems, to succeed in complex situations. 2. Shared Consciousness Enables Agility To foster decentralized […]
Summary of Key Lessons from Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan
Summary of Key Lessons from Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan The book Execution by Larry Bossidy and Ram Charan emphasizes that execution—effectively getting things done—is the key to business success. It argues that execution is not separate from strategy but rather an integral part of it. The […]
Optimizing Organizational Alignment for Healthcare Success
Optimizing Organizational Alignment for Healthcare Success By John Rezen System-wide understanding and cross-departmental teamwork in complex environments is especially crucial in healthcare, where service gaps often emerge during interdepartmental handoffs. Health systems must take deliberate steps to foster alignment, collaboration, and efficiency. Lean methodologies and operational tools provide a clear pathway to achieving these goals. […]
Measuring the Quality of Surgical Care
The following three sets of measures are proposed to measure surgical quality: 1. Adverse Events: The first measure would be the percentage frequency of the following adverse events. a. Unplanned return to surgery b. Complications c. Admissions/Readmissions during the global period d. ED visits in the global period 2. Variation from the Plan of Care: […]
Value Based Leadership
Value Based Leadership John Rezen Summary of Findings The following table identifies the primary traits of a value-based leader from a literature review across six models of value-based leadership. Although there is a good degree of overlap in these traits, most of them can be placed in one of two categories. The most frequently sited […]
GOD’s Promises
“God is able to make every grace overflow to you, so that in every way, always having everything you need, you may excel in every good work.” 2 Corinthians 9:8 “But as for you, be strong and do not give up, for your work will be rewarded” 2 Chronicles 15:7 NIV “But those who hope […]