Population Health One Patient at a Time

Achieving success in “Population Health” requires developing systems to effectively and efficiently meet medical care and service needs at the individual patient level. Population Health equals healthcare and services appropriately delivered to individual patients for all patients in the plan. This means successful Population Health programs must have the capacity to deliver customized care and […]
The Building Blocks of a Data Driven Organization

Performance scorecards are powerful tools to drive significant and sustainable improvements across all functions of the organization. These scorecards utilize metrics called key performance indicators (KPIs) to measure performance on the factors considered critical to organizational success. Goals are established for each KPI with performance improvement achieved by closing the gap between the goals and […]
Lean Tools: Utilizing Swim Lanes to Optimize Productivity

Introduction Quit frequently healthcare organizations face financial dilemmas where demand for a service exceeds capacity and it appears additional resources are needed to add capacity. However, the productivity and margins for that service are not meeting expectations. Adding additional providers and/or facility size may increase capacity but the service will continue to operate below productivity […]